Conflict Coaching & Pre-Mediation Preparation

Individual Support for Communication, Clarity, and Constructive Engagement

GRACE by BBT™ provides private Conflict Coaching and Pre-Mediation Preparation for individuals who want structured, individualized support before Divorce Mediation, Co-Parenting Mediation, Family Mediation, Workplace Mediation, restorative dialogue, facilitation, or another conflict-resolution process.

Conflict Coaching helps clients clarify concerns, organize priorities, strengthen communication strategies, explore practical options, and prepare for productive participation.

The coach supports the client’s preparation and decision-making without directing the client’s choices, speaking for the client, negotiating on the client’s behalf, or advocating against another participant.

Depending on the matter and written agreement, the process may use coaching conversations, guided preparation, communication planning, scenario exploration, or structured readiness sessions.

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Who Conflict Coaching Is For

Conflict Coaching may be appropriate for:

• Individuals preparing for Divorce Mediation

• Individuals preparing to discuss separation, parenting, property, finances, or future communication

• Parents preparing for Co-Parenting Mediation or parenting-plan discussions

• Family members navigating sensitive conversations

• Employees or supervisors preparing for Workplace Mediation

• Participants preparing for restorative dialogue or facilitation

• Participants entering organizational or multi-party processes

• Individuals seeking clarity before a difficult conversation

• Individuals who want to strengthen communication and self-advocacy

• Anyone seeking structured, individualized preparation

Clients do not need to be involved in an active mediation case to use Conflict Coaching.

GRACE by BBT™ assesses whether the client’s goals and requested service are appropriate for coaching.

Conflict Coaching does not require a client to reach a resolution, accept another person’s account, admit fault, or agree to a proposed action.

The coach does not determine legal liability, conduct investigations, or provide legal, HR, therapeutic, financial, or disciplinary advice.

Pre-Divorce Mediation Preparation

Conflict Coaching may help an individual prepare before Divorce Mediation by addressing:

• Separation-related concerns

• Parenting priorities

• Property and household issues

• Financial responsibilities

• Debt and expense concerns

• Retirement-account discussion points

• Communication with a spouse or former partner

• Important questions for mediation

• Topics requiring independent legal or financial advice

• Possible proposals and areas of flexibility

• Personal priorities and nonnegotiable concerns

• Emotional triggers that may affect communication

• Strategies for remaining focused during difficult discussions

• Realistic expectations for the mediation process

Conflict Coaching does not provide legal, tax, financial-planning, valuation, or investment advice.

The client remains responsible for all decisions, proposals, and actions.

Conflict Coaching is a separate service and is not automatically included in Divorce Mediation.

Geographic Availability

GRACE by BBT™ provides private virtual Conflict Coaching throughout the United States and internationally when the requested service is appropriate.

Employer-, agency-, school-, court-program-, or organization-referred coaching is accepted only when it falls within GRACE by BBT™’s professional services and complies with the referring program’s requirements.

What Conflict Coaching May Address

Conflict Coaching may support:

• Clarifying concerns and priorities

• Identifying goals for mediation or dialogue

• Preparing for Divorce Mediation

• Preparing for Co-Parenting or Parenting Plan discussions

• Understanding conflict patterns

• Exploring communication approaches

• Preparing for difficult conversations

• Organizing thoughts and expectations

• Strengthening self-advocacy skills

• Identifying practical options

• Preparing questions and discussion points

• Considering possible proposals

• Planning for constructive participation

• Increasing preparation and confidence before mediation or difficult meetings

• Reviewing preparation materials

• Developing realistic next steps

Conflict Coaching is an individual service. It does not include joint sessions with another participant.

What Conflict Coaching Includes

Depending on the written agreement, Conflict Coaching may include:

• Initial consultation

• Client intake or pre-session questionnaires when appropriate

• General preparation materials

• Structured coaching conversations

• Communication planning

• Scenario exploration

• Individual option exploration and problem-solving support

• Preparation for mediation or facilitated dialogue

• Practical next-step planning

• Selected digital workbooks when included

• A neutral preparation summary when expressly included

Written documentation is separately priced unless included in the written agreement.

Separately Priced Services

The following services are separately priced unless expressly included in the written agreement:

• Additional coaching sessions

• Document review

• Research or preparation

• Professional coordination beyond routine administrative communication

• Additional drafting

• Follow-up services

• Mediation

• Facilitation

• Restorative Practices

Conflict Coaching Pricing

Hourly Conflict Coaching

$200–$350 per hour

The final rate depends on:

• Complexity of the matter

• Preparation requirements

• Number and length of sessions

• Document-review needs

• Professional coordination

• Documentation requested

A deposit equal to one hour of the selected service is required to reserve an appointment.

The deposit is applied toward the scheduled service and is not an additional charge.

Custom Conflict Coaching Packages

Custom packages may be available based on:

• Number of sessions

• Preparation requirements

• Complexity of the matter

• Materials selected

• Documentation selected

Each written agreement will identify:

• Number and length of coaching sessions

• Preparation materials

• Documentation included, if any

• Services billed separately

• Additional-session rate

• Package timeframe

• Final price

Discounted custom packages must be paid in full before scheduling.

All package sales are final and nonrefundable. Unused sessions, preparation, materials, documentation, or other package components have no cash value and cannot be exchanged for a refund or credit.

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Complex Coaching Engagements

GRACE by BBT™ may accept complex coaching engagements after consultation and review of the requested scope.

Complex matters may involve:

• High-conflict divorce or separation

• Complex Divorce Mediation preparation

• Parenting and financial concerns

• High-conflict family dynamics

• Workplace or organizational concerns

• Multi-party mediation preparation

• Sensitive communication challenges

• Longstanding interpersonal conflict

• Multiple overlapping issues

Complex engagements may require additional coaching time or independent legal, therapeutic, financial, HR, tax, valuation, or organizational-development support.

Acceptance depends on suitability for coaching and whether the requested services fall within GRACE by BBT™’s professional scope.

What Conflict Coaching Does Not Include

Conflict Coaching does not include:

• Joint mediation sessions

• Communication with another participant on the client’s behalf

• Negotiation on the client’s behalf

• Advocacy against another participant

• Legal advice

• Legal representation

• HR investigations

• Employment-law guidance

• Therapy

• Trauma treatment or clinical assessment

• Psychological evaluations

• Financial, tax, investment, or valuation advice

• Court filing services

• Investigation of disputed facts

• A ruling by the coach

• A decision made for the client

• A guaranteed resolution or shared understanding

• Guaranteed legal enforceability

Conflict Coaching does not replace Divorce Mediation, Co-Parenting Mediation, Family Mediation, restorative dialogue, facilitation, disciplinary processes, grievances, administrative complaints, legal proceedings, or other formal processes.

Clients remain responsible for monitoring applicable rights, filing deadlines, court dates, contractual requirements, and legal procedures.

Confidentiality

Conflict Coaching is intended to provide a private and confidential setting.

Confidentiality is governed by:

• The written coaching agreement

• Applicable law

• Professional standards

• Any legal, ethical, safety-related, reporting, employer-program, court-program, or other applicable exceptions

The written agreement identifies what administrative information, if any, may be reported to an employer, agency, school, organization, court program, or referring stakeholder.

Administrative reporting is distinct from disclosure of the substance of confidential coaching conversations.

Clients receive information about confidentiality before services begin.

Process Timeline

1. Initial consultation

2. Client intake or questionnaire when appropriate

3. Identification of coaching goals

4. Preparation and session planning

5. Structured coaching sessions

6. Review of communication strategies and practical options

7. Preparation for mediation, dialogue, or another difficult conversation

8. Documentation when purchased or included

9. Additional or follow-up sessions when requested and separately billed, unless expressly included in a written agreement

The number of sessions depends on:

• Complexity of the matter

• Preparation requirements

• Client goals

• Participant readiness

• The mediation, dialogue, or meeting for which the client is preparing

Some clients may use one focused preparation session. More complex divorce, parenting, family, workplace, or organizational matters may require several sessions.

What Clients Can Reasonably Expect

Clients can reasonably expect:

• A structured and individualized process

• An opportunity to clarify concerns

• Support identifying priorities

• Assistance exploring practical options

• Strengthened communication strategies

• Individual option exploration and problem-solving support

• Preparation for difficult questions or discussions

• More organized participation in mediation

• Clearly identified next steps

• Written documentation when purchased or included

• Respectful and professional service

GRACE by BBT™ does not guarantee resolution, agreement, legal enforceability, organizational approval, cooperation from another participant, or a specific outcome.

Understanding the Differences

Conflict Coaching

Conflict Coaching supports individual preparation, communication planning, option exploration, and readiness for mediation or difficult conversations.

Pre-Divorce Mediation Preparation

Pre-Divorce Mediation Preparation helps one client identify priorities, organize concerns, prepare questions, consider possible proposals, and plan for productive participation in Divorce Mediation.

It does not include joint mediation or legal advice.

Mediation

Mediation is a joint process involving two or more participants and a neutral mediator.

Conflict Coaching serves one client individually and does not replace mediation.

Restorative Practices

Restorative Practices support relationship repair, community building, discussion of impacts and needs, and voluntary next steps.

Facilitation Services

Facilitation Services support structured meetings, collaborative discussions, stakeholder engagement, and strategic planning.

Legal Advice

GRACE by BBT™ does not provide legal advice or legal representation. Clients may consult independent attorneys regarding legal rights, obligations, filings, enforceability, or court procedures.

Therapy

Conflict Coaching is not therapy. It focuses on communication, preparation, option exploration, and constructive engagement rather than mental-health diagnosis or treatment.

Why Clients Choose GRACE by BBT™

Clients may choose GRACE by BBT™ because the service offers:

• Structured and individualized preparation

• Objective, supportive coaching

• Specific preparation for Divorce Mediation

• More than 200 hours of mediation and conflict-resolution training

• Experience preparing clients for mediation, restorative dialogue, and facilitation

• Original workbooks and preparation resources

• Transparent hourly and custom-package pricing

• Virtual accessibility throughout the United States and internationally

• Clear professional boundaries

GRACE by BBT™ helps individuals enter Divorce Mediation, other mediation processes, or difficult conversations with clarity, confidence, and practical preparation.

Client Testimonial

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Frequently Asked Questions

What is Conflict Coaching?

Conflict Coaching is an individual service that helps a client clarify concerns, organize priorities, strengthen communication strategies, explore options, and prepare for mediation or another difficult conversation.

Can Conflict Coaching help me prepare for Divorce Mediation?

Yes. Conflict Coaching may help an individual prepare for discussions concerning separation, parenting, property, finances, debt, retirement accounts, communication, and future responsibilities.

The service helps the client organize concerns, prepare questions, identify priorities, consider possible proposals, and develop strategies for constructive participation.

Conflict Coaching does not provide legal or financial advice and does not replace Divorce Mediation.

Is Conflict Coaching included in Divorce Mediation?

No. Conflict Coaching is a separate service unless a written package agreement expressly states otherwise.

What is included?

Depending on the written agreement, Conflict Coaching may include:

• Initial consultation

• Client intake or questionnaires

• Preparation materials

• Structured coaching sessions

• Communication planning

• Scenario exploration

• Individual option exploration

• Mediation preparation

• Practical next-step planning

Written documentation is separately priced unless expressly included.

How much does Conflict Coaching cost?

Hourly Conflict Coaching is $200–$350 per hour.

Custom packages may be available based on the number of sessions, complexity, preparation requirements, materials, and documentation selected.

How many coaching sessions will I need?

The number of sessions depends on the complexity of the matter, preparation required, the client’s goals, and the mediation or conversation for which the client is preparing.

Some clients may use one focused preparation session. Complex divorce, parenting, family, workplace, or organizational matters may require several sessions.

Can the coach contact the other participant for me?

No. Conflict Coaching is an individual preparation service.

GRACE by BBT™ does not communicate with another participant, negotiate on the client’s behalf, or serve as the client’s representative unless a separate mediation or facilitation service is established in writing.

Will the coach tell me what decision to make?

No. The coach may help the client identify concerns, clarify priorities, explore options, and prepare for communication.

The client remains responsible for all decisions, proposals, and actions.

Who pays for Conflict Coaching?

Payment may be made by:

• The individual client

• An employer

• An agency

• A school

• A department

• Another authorized party

The written agreement identifies payment responsibility before services begin.

Does coaching replace mediation?

No. Conflict Coaching does not replace Divorce Mediation, Co-Parenting Mediation, Family Mediation, restorative dialogue, facilitation, or another formal process.

Can GRACE by BBT™ handle complex coaching matters?

GRACE by BBT™ may accept complex coaching engagements after consultation and review of the requested scope.

Additional coaching time or independent legal, financial, therapeutic, HR, tax, valuation, or organizational-development support may be required.

Does the coach provide legal or therapeutic advice?

No. GRACE by BBT™ does not provide legal advice, legal representation, therapy, trauma treatment, clinical assessment, financial advice, tax advice, or mental-health diagnosis.

Clients may consult independent qualified professionals when needed.

Is Conflict Coaching confidential?

Conflict Coaching is intended to provide a private and confidential setting.

Confidentiality is governed by the written agreement, applicable law, professional standards, and any legal, ethical, safety-related, reporting, employer-program, court-program, or other applicable exceptions.

Are additional sessions included?

Additional or follow-up coaching sessions are billed separately unless expressly included in a written package agreement.

Can GRACE by BBT™ work with clients outside Maryland?

Yes. Private virtual Conflict Coaching and Pre-Mediation Preparation are available throughout the United States and internationally when the service is appropriate.

Begin Conflict Coaching

GRACE by BBT™ offers individualized preparation for clients ready to enter Divorce Mediation, another mediation process, restorative dialogue, facilitation, or a difficult conversation with greater clarity and confidence.

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