1. Inquiry & Screening

2. Scheduling & Preparation

3. Opening & Facilitated Discussion

4. Agreements & Follow-Up

Your journey begins with an initial consultation, conflict appropriateness screening, and individual intake where appropriate to assess readiness.

Once confirmed, we handle scheduling and guide each participant on preparing key documentation, priorities, and constructive goals.

We open the session with clear ground rules, identify priorities, facilitate honest dialogue, and systematically explore practical solutions.

We document clear agreements, outline next steps or remaining unresolved items, and schedule follow-up sessions where applicable.

What You Can Expect From Grace

Neutrality & Structure

Respectful Boundaries

Confidentiality & Clarity

Grace remains strictly neutral and does not decide the outcome. We provide the structured environment so you decide your agreement.

Professional boundaries and empathetic facilitation ensure every participant feels heard and treated with dignity.

Strict confidentiality protocols apply where legal, supported by complete transparency at every stage of the process.

What Grace Expects From Participants

Successful mediation relies on good-faith participation. We expect participants to arrive prepared, communicate respectfully, provide accurate information, and genuinely engage toward resolution.

Please note: The exact process may vary depending on case type, number of participants, attorney involvement, private vs. court-referred status, and relevant jurisdiction rules.

Take the first step toward resolution with clarity, structure, and professional guidance.