Mediation & Conflict-Resolution Services for Organizations and Agencies

GRACE by BBT™ provides structured, neutral, and trauma-aware mediation, facilitation, conflict coaching, restorative practices, educational support, training, and nonlegal documentation for public, private, and community-based organizations.

GRACE by BBT™ partners with public, private, educational, legal, and community-based organizations seeking structured conflict-resolution support.

• Government and public agencies

• Courts and ADR programs

• Schools and educational organizations

• Employers and workplace teams

• EAP, legal-benefit, and wellness networks

• Nonprofits and community organizations

Services may be provided individually or combined into a customized engagement based on the organization’s goals, participants, and scope.

Feature:

• Workplace mediation

• Organizational conflict resolution

• Facilitation

• Restorative practices

• Conflict coaching

• Training and workshops

• Community mediation

• Educational advocacy preparation

• Agreements and documentation

Why Work With GRACE by BBT™

• More than 200 hours of mediation and conflict-resolution training

• Federal REDRESS mediation experience

• Woman-owned and minority-owned business

• Nationwide virtual delivery

• Original workbooks and preparation materials

• Transparent pricing and custom engagement options

• Clear professional boundaries

• Six client testimonials

Public-Sector and Contracting Readiness

• Maryland eMMA registered vendor

• USPS supplier registration completed

• SAM.gov registration in progress

• DUNS

• UEI

• NAICS codes

• Baltimore County and BCPS vendor activity

• TEDCO registration

Partnership Opportunities

GRACE by BBT™ welcomes procurement opportunities, subcontracting relationships, pilot programs, professional referrals, court and ADR assignments, EAP and benefit-network partnerships, and community collaborations.

Let’s Discuss Your Organization’s Needs

Contact GRACE by BBT™ to discuss mediation, facilitation, conflict-resolution support, training, referrals, or partnership opportunities.

Why Organizations & Agencies Refer to Grace by BBT™

Neutrality. Grace by BBT™provides impartial conflict-resolution services without representing either side, allowing participants to engage in a structured process focused on resolution.

Structured Process. Clear intake, scheduling, preparation, mediation, documentation, and follow-up help organizations manage conflict consistently and professionally.

Cross-Disciplinary Perspective. Mediation services are strengthened by graduate-level study in business, education, human resources, entrepreneurship, and organizational systems.

Trauma-Informed Approach. Difficult conversations are facilitated in a way that seeks to reduce unnecessary escalation while maintaining accountability, professionalism, and respect.

Support for Organizational Stability. Early conflict intervention can help organizations address communication breakdowns, workplace disputes, community concerns, and other issues before they become more disruptive or costly.

Accessible Virtual Service. Virtual mediation and conflict-resolution services make participation more accessible for employees, stakeholders, families, teams, and geographically dispersed participants.

Practical Resolution. Grace by BBT™ helps participants identify workable agreements, clarify expectations, improve communication, and establish realistic next steps that support continued functioning after the mediation ends.