Grace by BBT™ | Mediation • Conflict Resolution • Facilitation

Restorative Practices Services

Neutral Support for Restorative Dialogue, Relationship Repair, Community Building, and Collaborative Understanding

GRACE by BBT™ provides private Restorative Practices Services for families, schools, organizations, teams, and community groups seeking a structured, neutral process to strengthen communication, repair relationships, address reported harm, or build community. Restorative Practices help participants share perspectives, understand impacts, identify needs, and work toward respectful, voluntary next steps.

Restorative services may be requested by an individual participant, family, school, agency, department, board, leadership team, or other authorized stakeholder. Before services begin, the written agreement identifies the client, participants, payment responsibility, confidentiality terms, and any authorized administrative reporting.

Depending on the matter and the written agreement, the process may use restorative circles, facilitated dialogue, community-building circles, harm-repair conversations, restorative conferencing, or another appropriate neutral format.

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Who Restorative Practices Are For

Restorative Practices may be appropriate for:

  • Families seeking structured communication or relationship repair

  • Schools addressing student, classroom, or community concerns

  • Teams or departments seeking community-building or improved communication

  • Organizations navigating interpersonal harm or misunderstanding

  • Groups preparing for collaborative dialogue

  • Participants willing to take part respectfully

Participants do not need to agree before restorative work begins.

GRACE by BBT™ assesses whether the requested format, participant structure, and meeting conditions are appropriate for effective restorative facilitation.

When restorative work relates to an active conflict or directed process, GRACE by BBT™ does not require any participant to reach a resolution, accept another participant’s account, admit wrongdoing, apologize, or agree to a proposed action.

Restorative participation and any resulting commitments remain subject to the written agreement and applicable program requirements.

The facilitator does not determine legal liability, conduct investigations, or provide HR, governance, or legal advice.

Geographic Availability

GRACE by BBT™ provides private virtual Restorative Practices Services throughout the United States and internationally when participation is appropriate.

Any school-, agency-, or program-referred matter is accepted only when it falls within GRACE by BBT™’s services and complies with the referring organization’s requirements.

What Restorative Practices May Address

Restorative Practices may support discussions concerning:

  • Relationship repair

  • Discussion of reported harm, perceived impact, and participant needs

  • Community-building and trust development

  • Communication breakdowns

  • Classroom or school-community concerns

  • Team or group dynamics

  • Shared expectations and boundaries

  • Collaborative problem-solving

  • Voluntary agreements or next steps

  • Procedures for addressing future concerns

  • Other restorative or community-focused needs

The facilitator does not determine who is right, impose disciplinary action, or make organizational decisions. Participants remain responsible for their commitments and voluntary choices.

What Restorative Practices Include

Depending on the written agreement, Restorative Practices may include:

  • Initial consultation

  • Stakeholder intake, interviews, or pre-session questionnaires when appropriate

  • General preparation materials

  • Trauma-aware process design and pacing when appropriate

  • Structured restorative-circle or dialogue design

  • Facilitated restorative sessions

  • Communication and relationship-building support

  • Collaborative problem-solving support

  • Practical voluntary next-step planning

  • Selected digital workbooks when included

  • A neutral summary or voluntary action plan when expressly included

Trauma-aware process design refers to pacing, preparation, communication, and participant-choice considerations. It does not constitute trauma treatment, clinical assessment, or mental-health care.

Written documentation is separately priced unless included in the written agreement.

Separately Priced Services

Additional restorative sessions, facilitation sessions, document review, research or preparation, professional coordination beyond routine administrative communication, additional drafting, and follow-up services are separately priced unless expressly included in the written agreement.

Restorative Practices Pricing

Hourly Restorative Practices Services

$250–$450 per hour

The final rate depends on:

  • Number of participants

  • Number of stakeholder groups

  • Complexity of the matter

  • Preparation requirements

  • Number and length of sessions

  • Document-review needs

  • Professional coordination

  • Reporting requirements

  • Documentation requested

A deposit equal to one hour of the selected service is required to reserve an appointment.

The deposit is applied toward the scheduled service and is not an additional charge.

Custom Restorative Practices Packages

Custom packages may be available based on:

  • Number of participants

  • Number of stakeholder groups

  • Complexity of the matter

  • Preparation requirements

  • Number of sessions

  • Documentation selected

Each written agreement will identify:

  • Number and length of restorative sessions

  • Number of participants included

  • Preparation materials

  • Documentation included, if any

  • Services billed separately

  • Additional-session rate

  • Agreement timeframe

  • Final price

Discounted custom packages must be paid in full before scheduling.

All package sales are final and nonrefundable.

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Complex Restorative Engagements

GRACE by BBT™ may accept complex restorative engagements after consultation, stakeholder assessment, and review of the requested scope. Additional restorative time or independent school, community, legal, or organizational-development support may be required.

Complex matters may involve:

  • Multiple participants or stakeholder groups

  • Significant reported interpersonal harm

  • School-community concerns

  • Family or group conflict

  • Organizational culture concerns

  • Multi-department or multi-group involvement

  • Longstanding communication breakdowns

  • Multiple overlapping issues

Acceptance depends on suitability for restorative work and whether the requested services fall within GRACE by BBT™’s professional scope.

What Restorative Practices Do Not Include

Restorative Practices do not include:

  • Legal advice

  • Legal representation

  • HR investigations

  • Employment-law guidance

  • School disciplinary recommendations

  • Therapy

  • Trauma treatment or clinical assessment

  • Psychological evaluations

  • Financial, tax, or investment advice

  • Court filing services

  • Enforcement of organizational or school policies

  • Investigation of disputed facts

  • A ruling by the facilitator

  • A guaranteed resolution or shared understanding

  • Guaranteed legal enforceability

Restorative Practices do not replace a disciplinary process, grievance, administrative complaint, legal proceeding, or other formal process when one is required.

Participants and organizations remain responsible for monitoring applicable rights, deadlines, and procedures.

Confidentiality

Restorative Practices are intended to provide a private and confidential setting.

Confidentiality is governed by:

  • The written agreement

  • Applicable law

  • Professional standards

  • Any legal, ethical, safety-related, reporting, school-program, or other applicable exceptions

When minors participate, the written agreement identifies consent, authorization, parent or guardian involvement, school responsibilities, confidentiality limits, safeguarding requirements, and any required administrative reporting.

School, government, public-body, and publicly funded engagements may also be subject to student-record, public-record, safeguarding, records-retention, notice, disclosure, or reporting requirements. Applicable requirements are identified before services begin.

The written agreement identifies what administrative information, if any, may be reported to the organization, school, agency, board, employer, or referring stakeholder. Administrative reporting is distinct from disclosure of the substance of confidential discussions.

Participants receive information about confidentiality before services begin.

Process Timeline

  1. Initial consultation

  2. Stakeholder intake, interviews, or pre-session questionnaires when appropriate

  3. Restorative-circle or dialogue design and preparation

  4. Facilitated restorative sessions

  5. Review of possible voluntary next steps

  6. Documentation when purchased or included

  7. Additional or follow-up sessions when requested and separately billed, unless expressly included in a written agreement

The number of sessions depends on:

  • Number of participants

  • Number of stakeholder groups

  • Complexity of the matter

  • Preparation requirements

  • Participants’ readiness to engage

What Clients Can Reasonably Expect

Clients can reasonably expect:

  • A neutral and structured process

  • An opportunity for each participant to share perspectives

  • Support identifying priorities and needs

  • Assistance exploring practical options

  • More organized communication

  • Collaborative problem-solving support

  • Clearly identified voluntary next steps

  • Written documentation when purchased or included

  • Respectful and professional service

GRACE by BBT™ does not guarantee resolution, legal enforceability, organizational approval, cooperation from another participant, or a specific outcome.

Understanding the Differences

Restorative Practices

Support relationship repair, community building, discussion of impact and needs, and collaborative voluntary next steps.

Facilitation Services

Support structured meetings, collaborative discussions, strategic planning, and multi-stakeholder problem-solving.

Organizational Conflict Resolution

Addresses conflict, communication breakdowns, and multi-party disagreements.

Legal Advice

Not provided. Participants may consult independent attorneys or HR professionals.

Therapy

Not provided. Restorative Practices focus on communication, understanding, and voluntary next steps.

Why Clients Choose GRACE by BBT™

Clients may choose GRACE by BBT™ because the process offers:

  • Stakeholder-appropriate intake and preparation

  • Trauma-aware restorative design when appropriate

  • Neutral and structured restorative facilitation

  • More than 200 hours of mediation and conflict-resolution training

  • Restorative-practice and community-dialogue experience

  • Original workbooks and preparation resources

  • Transparent hourly and custom-package pricing

  • Six client testimonials

  • Virtual accessibility throughout the United States and internationally

  • Clear professional boundaries

GRACE by BBT™ helps families, schools, teams, and organizations engage in restorative dialogue with structure, dignity, and practical preparation.

Client Testimonial

“[Insert an approved or anonymized testimonial addressing professionalism, neutrality, communication, preparation, or clarity.]”

Frequently Asked Questions

Is an apology required?

No. GRACE by BBT™ does not require a participant to admit wrongdoing, accept another person’s account, apologize, or agree to a proposed action.

Any acknowledgment, agreement, or commitment must be voluntary unless a referring program establishes separate participation requirements.

Can children or students participate?

Children or students may participate when the process is developmentally appropriate and properly authorized.

The written agreement identifies consent, parent or guardian involvement, school responsibilities, confidentiality limits, safeguarding requirements, and administrative reporting.

How long does a restorative engagement take?

The timeline depends on the number of participants, preparation requirements, complexity of the reported harm or conflict, participant readiness, and the format selected.

Some matters may involve one restorative circle or dialogue. More complex school, family, community, or organizational matters may require preparation meetings and multiple sessions.

What is included?

Depending on the written agreement, Restorative Practices may include consultation, stakeholder intake or questionnaires, preparation materials, restorative-circle design, facilitated sessions, communication support, collaborative problem-solving, and voluntary next-step planning.

Written documentation is separately priced unless expressly included.

How much do Restorative Practices cost?

Hourly Restorative Practices Services are $250–$450 per hour.

Custom packages may be available based on the number of participants, number of stakeholder groups, complexity, preparation, number of sessions, professional coordination, reporting requirements, and documentation selected.

Who pays for Restorative Practices?

Payment may be made by a family, school, agency, department, board, organization, or another authorized party.

The written agreement identifies payment responsibility before services begin.

Can participation be required?

Participation requirements may depend on the school, agency, organization, or referring program’s policies.

GRACE by BBT™ does not require any participant to reach a resolution, accept another participant’s account, admit wrongdoing, apologize, or agree to a proposed action. Participation requirements may otherwise depend on the referring school, agency, organization, or program.

Does restorative work replace a disciplinary or legal process?

No. Restorative Practices do not replace a disciplinary process, grievance, administrative complaint, legal proceeding, or other formal process unless an authorized organization expressly establishes otherwise.

What happens if participants do not reach a shared understanding?

Participants may continue restorative work, identify limited areas of understanding, pause the process, consult independent advisors, return to a school or organizational process, pursue another option, or end the restorative process.

The facilitator does not force acknowledgment, apology, agreement, or resolution.

Can GRACE by BBT™ handle complex restorative matters?

GRACE by BBT™ may accept complex restorative engagements after consultation, stakeholder assessment, and review of the requested scope.

Additional restorative time or independent school, community, legal, or organizational-development support may be required.

Does the facilitator provide legal, disciplinary, or therapeutic advice?

No. GRACE by BBT™ does not provide legal advice, legal representation, disciplinary recommendations, clinical assessment, trauma treatment, therapy, or mental-health diagnosis.

Participants, families, schools, and organizations may consult independent qualified professionals when needed.

Is restorative work confidential?

Restorative Practices are intended to provide a private and confidential setting.

Confidentiality is governed by the written agreement, applicable law, professional standards, and any legal, ethical, safety-related, reporting, school-program, or other applicable exceptions.

School, government, public-body, and publicly funded engagements may also be subject to student-record, public-record, safeguarding, records-retention, notice, disclosure, or reporting requirements.

Can GRACE by BBT™ work with clients outside Maryland?

Yes. Private virtual Restorative Practices Services are available throughout the United States and internationally.

Begin Restorative Practices

GRACE by BBT™ offers a neutral process for families, schools, teams, and organizations ready to strengthen communication, repair relationships, and build community.

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Grace by BBT™

Helping families, schools, workplaces, organizations, and communities navigate conflict, strengthen communication, and create practical solutions.

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Grace by BBT™
Mediation • Conflict Resolution • Facilitation • Restorative Practices

Virtual services available. In-person services may be available by appointment.

Phone: 410-929-0289
Email: info@gracebybbt.com

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