TRAINING & WORKSHOPS

Structured, Professional Training for Conflict Resolution, Communication, Leadership, and Organizational Development

GRACE by BBT™ provides Training & Workshops for organizations, agencies, schools, departments, boards, leadership teams, and community groups seeking structured professional development in conflict resolution, communication, restorative practices, and collaborative problem-solving. Training helps participants strengthen skills, improve communication, understand conflict dynamics, and apply practical tools in their daily work.

Training may be requested by an employer, agency, department, board, school, leadership team, or other authorized stakeholder. Before services begin, the written agreement identifies the client, participant limits, payment responsibility, confidentiality terms, accessibility needs, and any authorized administrative reporting.

Training & Workshops are educational services, not mediation, facilitation, legal advice, therapy, or HR investigations.

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Who Training & Workshops Are For

Training may be appropriate for:

• Leadership teams seeking communication or conflict-resolution skills

• Departments preparing for organizational change

• Schools seeking restorative-practice or communication training

• Boards or committees strengthening collaborative decision-making

• Teams navigating recurring communication challenges

• Agencies implementing new policies or procedures

• Organizations seeking structured professional development

• Groups preparing for facilitated or restorative processes

Participants do not need to be in conflict to benefit from training.

GRACE by BBT™ assesses whether the requested format, participant structure, and training goals are appropriate for effective delivery.

Training Topics Available

Conflict Resolution Skills

• Understanding conflict dynamics

• Communication strategies

• De-escalation tools

• Interest-based problem-solving

• Preparing for difficult conversations

Workplace & Organizational Communication

• Professional communication frameworks

• Collaborative decision-making

• Team communication strategies

• Leadership communication

Restorative Practices Training

• Restorative-practice foundations

• Circle facilitation skills

• Restorative approaches for discussing reported harm, impact, needs, and voluntary next steps

• Community-building practices

Mediation & Facilitation Skills — Non-Certification

• Mediation fundamentals

• Facilitation techniques

• Structured dialogue skills

• Preparation and agenda design

These sessions provide educational skill-building only and do not confer mediator certification, court-roster eligibility, continuing-education credit, licensure, or professional credentials unless expressly stated in writing.

School & Educational Training

• Restorative practices for schools

• Communication with families

• Conflict-resolution skills for educators

• Student-support communication strategies

Custom Training

Training may be customized based on:

• Organizational goals

• Number of participants

• Level of complexity

• Timeframe

• Desired outcomes

• Documentation or materials requested

What Training & Workshops Include

Depending on the written agreement, Training & Workshops may include:

• Initial consultation

• Stakeholder intake or questionnaires when appropriate

• Customized training design

• Virtual or in-person training sessions

• Presentation materials

• Skill-building exercises

• Structured discussion activities

• Practice scenarios

• Selected digital workbooks when included

• A training summary or participant handout when expressly included

Clients should identify known accessibility, language-access, technology, scheduling, or reasonable-accommodation needs during planning.

The written agreement identifies any accommodations, interpreters, captioning, accessible materials, or additional support included in the engagement.

Training materials, workbooks, presentations, exercises, and other original resources remain the intellectual property of GRACE by BBT™ or the identified rights holder.

Materials may not be copied, recorded, reproduced, resold, distributed, posted, or used to train others unless expressly authorized in writing.

Recording of training sessions is not permitted unless expressly approved in the written agreement.

Written documentation is separately priced unless included in the written agreement.

Separately Priced Services

Separately priced services may include:

• Additional training sessions

• Customized training materials

• Participant workbooks

• Documentation or summaries

• Professional coordination beyond routine administrative communication

• Follow-up sessions

• Additional preparation or research

Training & Workshop Pricing

Standard Training Sessions

$300–$600 per hour

The final rate depends on:

• Number of participants

• Complexity of the training

• Preparation requirements

• Number and length of sessions

• Documentation requested

• Professional coordination

Each written agreement identifies the participant limit included in the quoted rate.

Additional participants, breakout groups, facilitators, materials, or support needs may affect the final price.

In-person training may require separate travel, lodging, venue, parking, equipment, shipping, or material fees.

Any additional costs are identified in the written agreement before scheduling.

A deposit equal to one hour of the selected service is required to reserve training time.

The deposit is applied toward the scheduled service and is not an additional charge.

Half-Day & Full-Day Workshops

Half-Day Workshop — Up to Four Hours

$1,200–$2,000

Full-Day Workshop — Up to Seven Hours

$2,200–$3,800

Workshop duration, instructional time, agreed breaks, and meal periods are identified in the written agreement.

Half-day and full-day workshops must be paid in full before the training date is reserved unless the written agreement expressly provides a different payment schedule.

Pricing depends on:

• Number of participants

• Customization level

• Materials requested

• Preparation requirements

• Documentation included

Custom Training Packages

Custom packages may be available based on:

• Multi-session training series

• Organizational goals

• Number of participants

• Documentation or materials

• Follow-up sessions

Each written agreement identifies:

• Number and length of sessions

• Materials included

• Services billed separately

• Additional-session rate

• Agreement timeframe

• Final price

Discounted custom training packages must be paid in full before scheduling unless the written agreement expressly provides a different payment schedule.

All package sales are final and nonrefundable.

Unused sessions, preparation, materials, documentation, or other package components have no cash value and cannot be exchanged for a refund or credit.

Training dates are reserved after the required payment or deposit is received.

Rescheduling, cancellation, substitution, and no-show terms are governed by the written agreement and applicable Service Policies.

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Complex Training Engagements

GRACE by BBT™ may accept complex training engagements after consultation and review of the requested scope. Additional preparation time or independent HR, legal, or organizational-development support may be required.

Complex matters may involve:

• Multi-department or multi-stakeholder groups

• Organizational restructuring

• Leadership or governance concerns

• School-wide or district-wide training

• Multi-session training series

• Specialized content needs

Acceptance depends on suitability for training and whether the requested services fall within GRACE by BBT™’s professional scope.

What Training & Workshops Do Not Include

Training & Workshops do not include:

• Legal advice

• Legal representation

• HR investigations

• Employment-law guidance

• Therapy

• Trauma treatment or clinical assessment

• Psychological evaluations

• Court filing services

• Investigation of disputed facts

• A determination of legal rights, fault, or liability

• Guaranteed organizational approval

• Guaranteed behavioral change or specific outcomes

Training does not replace mediation, restorative dialogue, facilitation, disciplinary processes, grievances, administrative complaints, legal proceedings, or other formal processes.

Privacy, Confidentiality, and Participation Expectations

Training & Workshops are intended to provide a professional and respectful learning environment.

GRACE by BBT™ establishes professional participation expectations but cannot guarantee that individual participants will maintain the confidentiality of information shared by others during a group training.

Participants should avoid sharing personally identifiable, legally privileged, confidential personnel, student, medical, or case-specific information unless its use has been approved and appropriately protected.

Confidentiality is governed by:

• The written agreement

• Applicable law

• Professional standards

• Any legal, ethical, safety-related, school-specific, employer-specific, or public-agency requirements

School, government, public-body, and publicly funded engagements may be subject to student-record, public-record, safeguarding, records-retention, notice, disclosure, or reporting requirements.

Administrative reporting, when applicable, is distinct from disclosure of the substance of training discussions.

Process Timeline

1. Initial consultation

2. Stakeholder intake or questionnaires when appropriate

3. Training design and preparation

4. Training or workshop delivery

5. Participant activities or practice scenarios

6. Documentation when purchased or included

7. Follow-up sessions when requested and separately billed

The timeline depends on:

• Number of participants

• Complexity of the training

• Preparation requirements

• Organizational goals

What Clients Can Reasonably Expect

Clients can reasonably expect:

• A structured, professional training experience

• Clear presentation of concepts and skills

• Practical tools and strategies

• Respectful and engaging delivery

• Optional documentation when purchased or included

• Transparent pricing and professional boundaries

GRACE by BBT™ does not guarantee organizational approval, legal enforceability, or a specific behavioral outcome.

Understanding the Differences

Training & Workshops

Provide structured education, skill-building, and professional development.

Facilitation Services

Support structured meetings and collaborative discussions.

Organizational Conflict Resolution

Addresses conflict, communication breakdowns, and multi-party disagreements.

Restorative Practices

Support relationship repair and voluntary next steps.

Mediation

A joint process involving two or more participants.

Legal Advice

Not provided. Organizations may consult independent attorneys.

Why Organizations Choose GRACE by BBT™

Organizations may choose GRACE by BBT™ because the process offers:

• Structured, professional training

• Customized content

• Education, mediation, restorative-practice, and organizational communication experience

• Original workbooks and preparation resources

• Transparent hourly and workshop pricing

• Virtual accessibility throughout the United States and internationally

• Clear professional boundaries

GRACE by BBT™ helps organizations strengthen communication, build skills, and support collaborative environments.

Client Testimonial

“[Insert an approved or anonymized testimonial addressing clarity, professionalism, engagement, or training effectiveness.]”

Frequently Asked Questions

What types of training does GRACE by BBT™ offer?

Training may include conflict-resolution skills, communication strategies, de-escalation tools, restorative practices, non-certification mediation and facilitation skills, leadership communication, school-based communication, and customized organizational training.

Can training be customized?

Yes. Training may be customized based on organizational goals, participant needs, group size, timeframe, complexity, desired outcomes, and materials requested.

Does GRACE by BBT™ provide in-person training?

Yes, when expressly included in the written agreement.

In-person services may require separate travel, lodging, venue, parking, equipment, shipping, or material fees.

How long are workshops?

Training may be scheduled as hourly sessions, half-day workshops of up to four hours, full-day workshops of up to seven hours, or a multi-session training series.

Workshop duration, instructional time, agreed breaks, and meal periods are identified in the written agreement.

How much do Training & Workshops cost?

Standard training sessions are $300–$600 per hour.

Half-day workshops are $1,200–$2,000.

Full-day workshops are $2,200–$3,800.

Final pricing depends on participant count, customization, preparation, materials, documentation, delivery format, and professional coordination.

How many participants are included?

The participant limit is identified in the written agreement.

Larger groups, breakout sessions, additional facilitators, customized materials, or specialized technology needs may affect pricing.

Do participants receive certificates?

A certificate of participation or completion may be available when expressly included.

A certificate does not represent professional certification, licensure, court-roster eligibility, academic credit, or continuing-education credit unless specifically authorized in writing.

Can a training session be recorded?

Recording is not permitted unless expressly authorized in the written agreement.

Any approved recording terms, permitted uses, confidentiality requirements, and additional fees must be established before the session.

Who owns the training materials?

Training presentations, workbooks, handouts, exercises, and original resources remain the intellectual property of GRACE by BBT™ or the identified rights holder.

The written agreement identifies any limited permission granted for participant or internal organizational use.

What accommodations are available?

Accessibility, language-access, technology, scheduling, and reasonable-accommodation needs should be discussed during planning.

The written agreement identifies the accommodations or support included in the engagement.

Can GRACE by BBT™ work with organizations outside Maryland?

Yes. Private virtual training is available throughout the United States and internationally.

Begin Training & Workshops

GRACE by BBT™ provides structured, professional training for organizations ready to strengthen communication, build skills, and support collaborative environments.

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Secondary Button: Request Training Pricing
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